Voucher Fulfillment Template

mindhub: Learning Resources for Professionals

Dear Customer,

Thank you for purchasing AWS Certification exam vouchers from the Pearson VUE AWS Store. The instructions to access your exam voucher order in the Pearson VUE AWS Store are listed below. It is recommended to manage, distribute, and track your exam vouchers through this store. The voucher numbers for your order are also listed below.

Please note, by using these vouchers you are also indicating your acceptance of our voucher terms and conditions found below. The user of the exam voucher must register for and take their exam prior to the voucher expiration date.

Instructions for Redeeming Your Exam Vouchers

You can manage exam vouchers, assign vouchers individually or in bulk, and track all vouchers through My Product Manager in the Pearson VUE AWS Store. To access your voucher order, please follow the steps below:

Login to the Pearson VUE AWS Store .
Select the “My Account” on the top of the webpage.
Choose the “My Product Manager”.
Select “Certification Vouchers” to access your voucher order.

If you need help navigating My Product Manager, customer guides and videos are available under “Help” or you can contact customer support.

Order Number:

!#ORDERID#!

Voucher Number	Product Name	Must be Used By (mm/dd/yyyy)	Candidate Name
!#VOUCHERNUMBER#!	!#PRODUCTNAME#!	!#EXPDATE#!

To redeem an exam voucher, the voucher user can sign into their AWS Certification Account and select the exam they wish to take. During checkout at Pearson VUE, the voucher user can apply the unique exam voucher code as payment.

When you assign an exam voucher to a user in My Product Manager, an email will be sent automatically to the voucher user with step-by-step instructions of how to redeem the voucher code at Pearson VUE.

If you have questions, please contact customer service

Sincerely,

Pearson VUE

GENERAL VOUCHER TERMS AND CONDITIONS

All voucher purchases are final.
One voucher is redeemable towards one exam and is valid at Pearson VUE.
Vouchers are program specific, and in some cases, exam specific. Make sure you purchase vouchers for the correct exam.
Vouchers are not transferable between programs.
Candidates must register and take their exam prior to the voucher expiration date.
Voucher expiration dates cannot be extended under any circumstances.
Pearson VUE and the participating test providers are not responsible for lost or stolen vouchers or voucher numbers.
Vouchers cannot be redeemed for cash or credit.
Vouchers are non-refundable and non-returnable.
Vouchers are not redeemable for exams that have already been taken.

VOUCHER WITH RETAKE OFFER TERMS AND CONDITIONS

By registering for an exam, you agree to these Terms and Conditions for the promotion described (the “Offer”).
Pearson VUE, a business of NCS Pearson Inc., (“Pearson VUE”) is the issuer of this Offer.
Initial exam attempts must be completed prior to October 31, 2025. Second exam (retake) must be taken by January 20, 2026. The discount code will be automatically applied to any exam retake that is completed prior to January 20, 2026.
Only the first unsuccessful exam attempt is eligible for the free retake.
The free retake must be used for the same exam that was taken with the first attempt.
An exam can be rescheduled so long as the first attempt is completed before October 31, 2025.
All scheduled exams, rescheduled exams and free retakes must follow AWS rescheduling and retake policies on the AWS website.
Offer may not be combined with other offers.
This Offer only applies to exams that are attempted and failed to pass. It does not apply to exam sessions that were terminated or invalidated.
If any of the Terms are violated, the Offer will be invalid.
Void where prohibited.
Your information is handled in accordance with the Pearson VUE Privacy Policy